Breaking Down Your Business | Small Business | Business Owners | Entrepreneurship | Leadership

What’s In This Episode:

Are you fun? Jill recently ran a webinar and heard from someone afterward who said, "I love this, but I'm not very fun." Jill realized that people feel like they're boring or not enough in some way and that it prevents them from joining a group they really feel connected to. Don't do that thing! If you want to try out The Founding Moms Community for free, go to The Founding Momsand use code awesome1moto get a free 30-day trial. If you're a mom entrepreneur, become a part of the FMC and get advice from other mom entrepreneurs, video courses, an accountability program, and so much more.

 "People are weird." - Brad

Saul, producer of BDYB, has a listener question for Jill and Brad. Bruno writes, "Hey guys. I love the wacky, crazy vibe of the show. I was wondering if you could share some of your craziest customer stories."

Jill thought about her favorite podcast guest: Erika Kerekes of Not Ketchup, who took Jill's interesting marketing advice and it worked out for her! She also has a story about a guy who had a very creative way to get someone to sign up for life insurance.

Brad had a customer who got ghosted by an employee. They passed each other as they were going in and out of an elevator, but the customer didn't realize that the employee had quit until she got to her floor. He also knew a guy who would send phones out to people via FedEx, then call those people once the package had been received.

Saul's takeaway? "Weird works."

"They need instruction. They need guidance. Is there something you need that can make your job easier?" - Jill

Jill and Brad then discuss the top 5 ways managing employees needs to change:

  • Everyone needs to use Slack.
  • Ask them what they need more often.
  • Listen when employees tell you something is not working.
  • Be a proponent of having your employees work together more often.
  • And the number one thing is something you really should be doing...
Direct download: Breaking_Down_Your_Business_EP_266.mp3
Category:Business -- posted at: 2:00am CDT