Tue, 2 October 2018
What’s In This Episode:
Have you ever hired someone that wasn't so great? Jill and Brad talk about the reason why you can't fix your team.
"You need to be more specific. You have to give measurements. You have to talk about what you're willing to tolerate and what you're not." - Brad
Business owners always want to task Brad with fixing their team. Maybe they thought they've hired the wrong people, or that those people are too inexperienced or incompetent. But Brad thinks that maybe it's not all those employees who are at fault. After all, the boss is the one who's leading and managing. The person in charge is the one who should be setting up systems.
But the team that you have is fully curated by you. If you need something to change, start by looking in the mirror, he says. And if you don't know how to build the systems that will help your team, you can always hire someone to help you do that.
"You are an expert because you run your business." - Jill
Saul asks listener questions. Q: "How do you convince people that you are an expert?"
Brad:Telling people you're an expert makes them think you're not. So instead of telling people, we have to show them - ideally, by showing that you understand how to solve a real problem.
Jill:You can show people all the time, but you have to also convince yourself. You have to tell yourself, "I'm an expert."
Q: "What are some habits of yours that have been amplified by tech?"
Brad:I used to answer emails right away all the time and I had to change the habit because it was out of control. Social media has amplified our time wasting. But there are certain apps that are so good you don't even notice: 1Password, Zapier...
Jill:I've gone through so many apps and I've had a lot of bad systems. But when it comes to my newsletter database, the technology has made my life so simple and easy.
Do you have questions about fixing your team? Let us know!